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15 de Abril, 2010 · General

Please, don't use technology to bother people.

Back , when Metro de Madrid had chief station managers in each platform, in the manager booth there was a button on the phone labeled "all call". It allowed you to page every station manager in the entire line at once.


It was a lot easier to hit all call than to just track down someone. After a while, this group interruption gets tiresome because it's so wasteful. You interrupt 10 people to reach one, or you get four offers of help when one was all you needed... Continuar leyendo

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publicado por pabloroux a las 18:01 · Sin comentarios  ·  Recomendar
 
10 de Abril, 2010 · General

Yes, We can do it. About smart use of e-mail

We can do attitude is missing from teams because Everybody opts out of the "we" part. There was an important job to be done and Everybody was sure that Somebody would do it.

An electronic mailing list or elist is a special usage of e-mail that allows Anybody to scatter information to Everybody. When Anybody selects the reflector address (this is the e-mail address of the elist) as the recipient of a message, will send a copy of that message to Everybody.

What do you mean... Continuar leyendo

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publicado por pabloroux a las 12:28 · Sin comentarios  ·  Recomendar
 
24 de Marzo, 2010 · General

What do you do when you are completely overcome by the e-mail ?

In accordance with magazine Wired, this is the strategy that Lawrence Lessig recommends to use in desperate situations:

1. Compile the email addresses of all those persons to which you have not answered yet. Then copy all of them in the field Cco of a new message that you will address to you.

2. Write a respectful note to explain them the squeeze in which you meet. Apologize e.g. write five times mea culpa in equal number of paragraphs - and promise that in the near future you have the commitment ... Continuar leyendo

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publicado por pabloroux a las 18:43 · Sin comentarios  ·  Recomendar
 
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