The first-class manager looks at her partner
into the eyes. That is not very frequent nowadays.
I like very
much the following formula confidence(trust) + control = constant, the more the
confidence the less the need to control the outputs.
To earn trust
it is paramount that "situations of make contact" exists, in other words:
communication is to give (and receive) strokes to(from) an individual, and in order to give strokes
you need to meet that person.
Nevertheless,
we must be aware of the communication enemies: prideignorance (the
ignorance of other one) and e-mail.
Communication
differs from persuasion, persuasion aims is to align the interests of the
public with those of the speaker, and persuasion obeys the principles of
rhetoric.
